Contact Us
We're here to help you
Have questions or need support? Our team is ready to assist you. Choose the best way to reach us.
Email Support
Send us an email for comprehensive support
support@streamplay.dev
Response within 24 hours
Technical Support
Get professional help with technical issues
tech@streamplay.dev
Quick response during business hours
Business Inquiries
Business consultations and partnership opportunities
business@streamplay.dev
Response within 2-3 business days
Frequently Asked Questions
How do I report a technical issue?
Please email tech@streamplay.dev with a detailed description of the problem, including browser version, device information, and error messages.
Do you provide API or integration services?
Currently, we focus on web player services. For API or custom integration needs, please contact our business team.
How can I suggest new features?
We welcome user feedback! Please send your feature suggestions and improvement ideas to support@streamplay.dev.
Support Hours
Business Hours
Monday to Friday 9:00-18:00
Timezone
UTC+8 (Beijing Time)
Other Help Options
Before contacting us, you can also check our help center for answers to common questions.